You ask, we answer
Frequently Asked Questions
Whether you already have a hot tub, swim spa, or sauna, or you’re considering purchasing one, you may have questions. This list of frequently asked questions about hot tubs is meant to assist you with clear and simple solutions. If the answer to your question is not below, please feel free to get in touch with our store. Our team of hot tub experts would be more than happy to assist you.
Hot Tubs FAQs
The right hot tub for you can depend on the size and layout of your backyard, immediate family members who will use the spa, short-term and long-term budget, and your personal preferences. Larger hot tubs that have five to seven seats, are generally best for those with a larger family, who love to entertain or have a bigger budget. Smaller hot tubs with two, three or four seats, are best for smaller families with less backyard space or a more modest budget.
For many spa owners, regular service and maintenance from a professional are worth it. Regular service can help to ensure that your spa water is always safe, enjoyable, and ready to use. A professional can also use this time to inspect your spa, looking for any issues or potential problem areas that could lead to damage, an imbalance in water, or costly repairs, and rectifying the situation before it grows into a larger issue.
How long you stay inside a hot tub can depend on several deciding factors, including your age, health, climate, water temperature, and personal preference. As a general rule of thumb, it is suggested to soak in a hot tub for anywhere from 15-45 minutes at a temperature of up to 102° F. If you are new to using a hot tub, we suggest starting with shorter soaks until you gradually build your tolerance, adjust to the environment or find which suits you best. If you have a pre-existing health condition, we suggest that you first speak with your physician to ensure the safest way to enjoy hydrotherapy.
Cleaning hot tubs is the best practice for an enjoyable soak. How often and in what manner you clean your hot tub will depend on two factors: how often the spa is used and the manufacturer.
- Test your hot tub water with test strips once or twice a week.
- Treat your hot tub water accordingly based on the readings from the test strips.
- Clean the filter every two weeks with water from the hose.
- Drain, clean, and fill the hot tub once every three to four months.
For more information about the water management system and cleaning process for your hot tub, get in touch with us today.
A clean and functioning filter is key to an operational filtration system, as it catches and removes dirt and debris, keeping the water clean and free of impurities. We recommend rinsing the filter every two weeks with fresh water from the hose or kitchen sink. You can also use this time to spray it down with a filter cleaner and then continue to rinse. Filter cleaning nozzles are available that can be attached to the end of a hose, which can help water to better reach the nooks and crannies of your filter. Soak your filter overnight in a bucket filled with water and a small amount of filter cleaner every two months to remove deep-down debris. We recommend replacing your hot tub filter annually to ensure a fully-functional filtration system.
How often you change your hot tub water can depend greatly on how often the spa is used, the quality of water used to fill it and how well the water is maintained. As a general rule of thumb, we recommend draining, cleaning and refilling the hot tub every three to four months for an optimal operation.
How you treat your hot tub will depend on the manufacturer and model. When you bought the hot tub, you should have received a set of detailed care instruction and cleaning guidelines. If not, you can contact us for more information.
Most hot tubs should have their water tested once a week to ensure that the pH and chlorine levels are balanced. If the test reveals that the water is not balanced, add chemicals to treat the water. During this time, you should also rinse the filter and inspect the spa system for any damage or issues, including the cover and steps.
The size of your hot tub should reflect your intended use for it. What are the top hot tub sizes? Will it cater to the needs of the entire family? Is it meant just for you and your significant other? Or do you enjoy hosting elaborate backyard parties? Your lifestyle and layout of your backyard can help you determine if you would like to invest in a smaller or larger hot tub.
Most hot tub brands have models available in the following sizes and capacities: 2-3 seats, 4-5 seats, 5-6 seats, 6 or more seats. For a better idea of how big or small our hot tubs are, visit our sh/wroom person today.
Swim Spas FAQs
A swim spa is larger and designed for exercise, including swimming against currents, while a hot tub is mainly for relaxation and hydrotherapy.
Swim spas are typically around 4 to 5 feet deep, providing enough space for swimming or other aquatic exercises.
Depending on the location and size of the swim spa, you may need a permit. It’s always best to check with local authorities before installation.
Yes, swim spas offer excellent hydrotherapy benefits due to the adjustable jets and soothing currents that help with muscle recovery and relaxation.
You’ll need a flat, stable area with enough space for the swim spa and for safe access around it. The required space depends on the model you choose.
Yes! Swim spas can be used year-round, even in colder climates, as long as they are properly maintained and insulated to handle the winter months.
Saunas FAQs
Regular sauna use can improve circulation, relieve stress, detoxify the body, ease muscle tension, and promote overall relaxation.
It’s generally safe to use a sauna 2–3 times per week for 15–20 minutes. However, listen to your body and avoid staying in too long if you’re new to sauna use.
Infrared saunas use light to heat the body directly, while traditional saunas heat the air, providing a higher temperature. Infrared saunas typically operate at lower temperatures.
If you have any medical conditions, it’s best to consult with a healthcare provider before using a sauna to ensure it’s safe for you.
Traditional saunas typically take 15–30 minutes to heat up, while infrared saunas warm up much quicker, often within 10–15 minutes.
Yes, many saunas are designed for outdoor use, but make sure the location is sheltered and protected from harsh weather to maintain its longevity.